Report

I need Your help.

Ask a question Woodylady 2Posts Thursday January 5, 2017Registration date January 15, 2017 Last seen - Last answered on Jan 15, 2017 at 08:14 AM by Woodylady
Hi, everybody! I’m infertile due to a bad oocyte quality and a tough PCOS. I have already had a laparoscopy and three BFN IVFs. When we had our last IVF protocol, the doctor told us that I need a donor egg to conceive. We live in Germany, and, unfortunately, this procedure is forbidden here, so we have to go somewhere abroad to get a donor egg. There are loads of country where egg donation is allowed, but we got interested in one Ukrainian clinic – Biotexcom. We decided to contact it because there are many favorable feedbacks about this clinic in the internet. We also liked its fees and services. Two weeks ago we visited Kiev, and here is my feedback about this clinic… Firstly, we were unpleasantly surprised to find out that Biotexcom is a small clinic situated in a tiny private mansion. They do have loads of patients, but they can’t treat all of them properly. The administrator, clinic managers, doctors and other staff are very unfriendly and formal there. They treat you like one of many infertile clients who come to them daily. In addition, they try to spend as little time as they can on talking with their clients. We didn’t like it very much, because we had so many questions, but the clinic’s representatives were too busy to answer them. The clinic’s halls were overcrowded with people of various nationalities. Some people were even sitting on the stairs to wait for their turn to consult a doctor. We waited nearly two hours before the doctor was ready to speak to us. Overall, we were a little bit shocked by a cold and formal reception in this clinic. If they have so many patients and can’t organize their work properly, do they provide all them with qualitative medical services???
P.S. We met one couple from Germany. They were getting an egg donation in Biotexcom. They were also displeased with the way the clinic managers treated their clients. For instance, the husband complained that he couldn’t hand over his sperm because it was a large queue of other couples on that day and he had to come another day. As a result the couple had to stay in Kiev longer than they expected. They also told us about the apartment they were provided by the clinic. It was a tiny flat with old furniture far from the city center. They driver always picked them up in an hour after their phone call, and they came to the clinic too late, and had to wait in a big queue. This feedback about the clinic made us also alert. If the clinic can’t organize its work properly, why do so many people come to them??? Is there anybody here who have gone to Ukraine to get their infertile treatment???
See more 
Helpful
+0
moins plus
Hi, dear. Really sorry for you having such a bad experience with that clinic. Why have you chosen them, hub? I don’t think reputable clinics should treat their clients like this. If I were in your shoes, I would quit them nearly at once.
P.S. If you’re still interested in them, you can check their success rates. I wish you good luck, dear! Xxx
Leave a comment
Helpful
+0
moins plus
Hi, naughtykatty. Nice to meet you, dear! We really did our homework before we decided to visit them. We googled some information about them on the internet and visited quite a lot of various fertility forums. Biotexcom seems to be really popular among infertile couples around the world. Most of the feedbacks about this clinic were positive ones. However, we also read some feedbacks where their former clients complained that they had to wait in large queues or their program managers didn’t pay enough attention to them. We even found the fact that they had helped a 66-year-old woman get pregnant and give birth to healthy twins. Isn’t it amazing?
Leave a comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!