Someone posted about a similar problem about some other clinic not replying to her queries after a while. I guess with a lot of women having to have assisted fertility end up with the wrong clinic. Honestly, I myself don't know the sorting process yet and trying to gather info to be able to have a sort of checklist, just in case I need to search for a clinic too next year. About your regret, I'd say you did lose some time over the initiative and communication with them but it's better you got the flaws even before getting on into the process with them. This definitely reflects an irresponsible attitude towards clients... and imagine that in a clinical aspect. I'm even scared to think about the outcomes if you'd have stick to them n things gone amiss. You've already wasted time, the process will now inevitably get delayed...so, you better be on with searching the right clinic for yourself. All the best. Do update me about the clinic if you're satisfied and find success with them. I might just need one at some point later... or that what I dread and want to stay prepared.